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Information for Tenants – COVID 19 Safety Measures

As essential Key Workers, over the last 2-3 months, Renuvo’s team of gas safety engineers and customer services representatives have been working hard to ensure that we continue to operate in a safe and professional manner.

In the video below, we talk about the process and safety measures our engineers will undertake when visiting your property to carry our either an annual gas safety inspection or emergency breakdown. 

Worried about an upcoming gas safety inspection?

If you would like to speak to a member of the customer services team regarding your upcoming gas boiler service, please call us on 01827 870 950 and we will be happy to put your mind to rest. 

What's the difference between social distancing, self-isolation and shielding?

Self-isolation, social distancing and shielding have been introduced by the Government to help you and your loved ones stay safe from COVID-19.

Self-isolation is the most effective way to prevent the spread of coronavirus and should be done if you show symptoms of coronavirus including: 

  • a new continuous cough 

  • a high temperature 

  • A loss of, or change in, your normal sense of taste or smell (anosmia)

    Shielding or social shielding is used to describe how to protect those at highest risk of severe illness if they catch coronavirus. You can shield yourself following the Government guidance, and shield others by minimising all interaction between yourself and those who are most at risk.

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